NEWS

November 15, 2016

It’s not uncommon for frustrations to arise every now and then at work. Sometimes it’s regarding a technical difficulty. Other times it’s because your coworkers beat you to the free donuts in the morning. And a lot of times, it has something to do with a client. Maybe it was something they did. Or maybe it was something they said (or didn’t say).

They’ll help ease your frustration and cultivate healthier client relationships.

Listen.

When you’re experiencing a client issue, the first thing you should do is listen. Listening intently can help you better interpret your clients needs or concerns. Reassure them that you’ve clearly heard and understood them, then ask what you can do to make them happy.

Communicate Clearly.

Clear communication is fundamental to every aspect of business. If a problem arises between you and your client, solve it by being as clear and transparent as possible. If you need to, hop on the phone rather than emailing. Verbal communication tends to be more tame and professional. Plus, emails can get lost. And sometimes the tone of an email can come off as unintentionally harsh.

Be Specific.

Avoid additional communication issues by being as specific as you can. Explain your needs, and acknowledge theirs. Ask specific questions and try to extract as many details as you can. When you ask questions, you can better understand the situation.

Try Invoice Factoring.

Sometimes, you have a slow-paying client who is on a fixed payment schedule. You may not receive payment for up to three months at a time. This can be frustrating, as you need cash flow to make payroll, upgrade equipment or buy new inventory. A simple solution for this issue? Factoring. Invoice factoring gets you instant cash, so you have sufficient dough to operate your business… and help it grow too. Call TBS Capital Funding at 888-707-5188 to learn more.

If all of those tips don’t work, you could always…

Treat Yourself.

Visit a spa for some elegant relaxation. Get a hot stone massage while you’re there. Spend all day in a robe. Then, take a limo to the nicest restaurant in town. Order a lobster dinner and one (or three) glasses of the most expensive bottle of wine on the menu. Indulge.

Plan a Movie Marathon.

Write out a list of feel-good comedies. Tommy Boy. Office Space. Forrest Gump. Any Disney Pixar flick. Find a dark room, a TV and a bowl of popcorn. Kick back and go on a cinematic adventure.

Daydream that You’re Swimming in a Pool of Chocolate Pudding.

No explanation needed.

Your clients are your business. If things get difficult, smooth them out with patience and clear communication. If that doesn’t help your business thrive, install a diving board for that pool of pudding.

So you’ve started your own company. Congratulations! Here’s a little advice I wish I’d been given when I was starting out:    1. Cash is King. It doesn’t matter how many customers you have, if they don’t pay you in a timely manner, you may not be able to pay your bills. According to the Small Business Administration, half of all start-ups fail within their first five years, primarily because they run out of cash.    2. Income is lumpy, expenses are not. Rent, payroll, taxes, utilities, loan payments and cre
August 15, 2015

So you’ve started your own company. Congratulations! Here’s a little advice if you are starting out:

1. Cash is King. It doesn’t matter how many customers you have, if they don’t pay you in a timely manner, you may not be able to pay your bills. According to the Small Business Administration, half of all start-ups fail within their first five years, primarily because they run out of cash.

 

When I got turned down for a business loan, I’ll admit I was a little hot under the collar. I may have said some things I didn’t mean, and meant a few I didn’t say. One thing I meant, and was about to do, was transfer all my deposits to another bank.  It’s pretty much the same all over these days when it comes to loans. Banks are limited in what they can and can’t do. But my banker went above and beyond to show me that she valued me as a customer. And her customer service saved the relationship.  So what wa
August 11, 2015

When I got turned down for a business loan, I’ll admit I was a little hot under the collar. I may have said some things I didn’t mean, and meant a few I didn’t say. One thing I meant, and was about to do, was transfer all my deposits to another bank.

It’s pretty much the same all over these days when it comes to loans. Banks are limited in what they can and can’t do. But my banker went above and beyond to show me that she valued me as a...

You’ve done the work. Why wait to get paid, when there are people out there willing to give you cash today for your customers’ promises to pay in 30, 60 or even 90 days.  Selling invoices for cash, how cool is that? Pretty darn . . .  Here’s the deal. TBS Capital Funding buys your customer invoices at a discount, giving you cash in exchange. They take the risk. You take their money to the bank – debt free – regardless of your credit history. It’s called non-recourse factoring, and it’s a pretty sweet deal.
August 09, 2015

You’ve done the work. Why wait to get paid, when there are people out there willing to give you cash today for your customers’ promises to pay in 30, 60 or even 90 days.

Selling invoices for cash, how cool is that? Pretty darn . . .

In this era of Internet commerce, electronic deposits and remote deposit capture, customers expect businesses to fill their orders yesterday. So why should businesses wait 30 days, or more, to get paid?  Business is good, but with all your money either tied up in inventory or awaiting customer payment, you may find yourself with a cash gap. It’s probably not a big gap. Most small businesses could make do with $50,000, or less. But it’s big enough to lose sleep over, especially with payroll, or a tax deadlin
July 25, 2015

In this era of Internet commerce, electronic deposits and remote deposit capture, customers expect businesses to fill their orders yesterday. So why should businesses wait 30 days, or more, to get paid?

Business is good, but with all your money either tied up in inventory or awaiting customer payment, you may find yourself with a cash gap. It’s probably not a big gap. Most small businesses could make do with $50,000, or less. But it’s big enough to lose sleep over,...

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