NEWS

November 15, 2016

It’s not uncommon for frustrations to arise every now and then at work. Sometimes it’s regarding a technical difficulty. Other times it’s because your coworkers beat you to the free donuts in the morning. And a lot of times, it has something to do with a client. Maybe it was something they did. Or maybe it was something they said (or didn’t say).

They’ll help ease your frustration and cultivate healthier client relationships.

Listen.

When you’re experiencing a client issue, the first thing you should do is listen. Listening intently can help you better interpret your clients needs or concerns. Reassure them that you’ve clearly heard and understood them, then ask what you can do to make them happy.

Communicate Clearly.

Clear communication is fundamental to every aspect of business. If a problem arises between you and your client, solve it by being as clear and transparent as possible. If you need to, hop on the phone rather than emailing. Verbal communication tends to be more tame and professional. Plus, emails can get lost. And sometimes the tone of an email can come off as unintentionally harsh.

Be Specific.

Avoid additional communication issues by being as specific as you can. Explain your needs, and acknowledge theirs. Ask specific questions and try to extract as many details as you can. When you ask questions, you can better understand the situation.

Try Invoice Factoring.

Sometimes, you have a slow-paying client who is on a fixed payment schedule. You may not receive payment for up to three months at a time. This can be frustrating, as you need cash flow to make payroll, upgrade equipment or buy new inventory. A simple solution for this issue? Factoring. Invoice factoring gets you instant cash, so you have sufficient dough to operate your business… and help it grow too. Call TBS Capital Funding at 888-707-5188 to learn more.

If all of those tips don’t work, you could always…

Treat Yourself.

Visit a spa for some elegant relaxation. Get a hot stone massage while you’re there. Spend all day in a robe. Then, take a limo to the nicest restaurant in town. Order a lobster dinner and one (or three) glasses of the most expensive bottle of wine on the menu. Indulge.

Plan a Movie Marathon.

Write out a list of feel-good comedies. Tommy Boy. Office Space. Forrest Gump. Any Disney Pixar flick. Find a dark room, a TV and a bowl of popcorn. Kick back and go on a cinematic adventure.

Daydream that You’re Swimming in a Pool of Chocolate Pudding.

No explanation needed.

Your clients are your business. If things get difficult, smooth them out with patience and clear communication. If that doesn’t help your business thrive, install a diving board for that pool of pudding.

Factoring Personified: A Face-to-Face Look at Invoice Purchasing
October 25, 2016

Factoring. It’s when a business sells its invoices to a third party for immediate cash. It’s not a loan. It’s an easy, flexible cash flow solution. Factoring helps companies acquire same-day cash to fund business operations.

 

It’s simple, really. But to help simplify it even more, we want you to imagine factoring as a person.

 

Meet Joe Factoring.

 

October 15, 2016

Boom. You started a business. Now, want to really make it boom? Use these three simple marketing tips to expand your audience, improve your brand and increase your sales.

 

Develop an Attractive Website.

A polished website is a 24/7 sales machine. Almost everyone uses the internet to look up or check out potential service providers prior to making a purchase, so your website is often the first thing people see. If you have an outdated, unappealing site, visitors could lose confidence in the quality of your business.

 

The Tortoise and the Hare: Slow-Paying Clients and Factoring
October 05, 2016

The tortoise. Nature’s yellow light. He’s calm, quiet and cautious. And he’s not just slow — he’s slothful. His walk is a crawl, and he sprints in slow motion. To the tortoise, time is never of the essence.

 

Sometimes, clients are a lot like tortoises… especially clients on fixed-payment schedules. With net-30 and net-60 payment terms, they’re never in a hurry to pay you. They just stick to their slow-and-steady schedule. Clients like these can be challenging to work with, and they can obstruct your cash flow. An insufficient flow of funds could negatively impact your...

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Mae West once famously said, "I speak two languages, Body and English." Turns out, she was onto something. Researchers at Stanford University have found that a person's non-verbal cues can predict their ability to learn and the strength of their creative skills. So whether you're leading a high-stakes pitch or taking in the weekly sitting status report, your body language can make all the difference. Here are five legit tips to help you put off a positive vibe.

 

The art of business communication is exactly that — an art. And like all but the greatest masterpieces, there's usually some room for improvement. Here are four simple tips to take your communications game to the next level. With a little practice, you can build trust, improve relationships, and break down barriers to understanding.
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The art of business communication is exactly that an art. And like all but the greatest masterpieces, there's usually some room for improvement. Here are four simple tips to take your communications game to the next level. With a little practice, you can build trust, improve relationships, and break down barriers to understanding.

 

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